We answer member questions, partnership enquiries, and press requests at the channels below. Existing members get the fastest response by writing from the support widget inside the app.
If you already have a ShareHub account, the quickest path is to sign in and message support from your profile screen. Tickets opened from inside the app are linked to your account automatically, which lets us check your balance and history faster.
If you cannot sign in, email [email protected] and we will get back to you within one business day.
Marketplaces, suppliers, and fulfilment partners can reach us at [email protected]. Include the country you operate in, the product category, and your current monthly volume.
For interviews, comments, and media kit access, write to [email protected]. We answer within 48 hours on business days.
If you believe you have found a security issue affecting ShareHub members, write to [email protected]. Do not publish details before we have a chance to acknowledge and respond. Coordinated disclosure is welcome.
Most member questions, deposits, withdrawals, fees, are answered there.
